Corrections and Complaints policy

Everyone is free to apply to the Fact Investigation Platform if information checked by us is, in an applicant’s view, inaccurate and to offer corresponding counter arguments. To this end, an applicant must write to us (FIP[email protected]), reach out via Facebook page or fill in a complaint form.

Ethical journalism is at the heart of honesty and trust with the readers of the Fact Investigation Platform. We strive to adhere to reliability and quality journalism at all times. Our team tries to provide only fact-checked and verified information to its readers, but it is impossible to avoid errors. After finding out that there was indeed a wrong statement or data in the article, our team reacts as soon as possible, preventing the spread of the inaccurate article. In the same article, we add a headline in the visible part of the text with the words “Correction”, “Updated”, “Addition”, thereby informing the reader about the inaccurate information. The headline of the article is also updated with a mention of a change in the article. If the article was shared on FIP social media platforms (Facebook, Twitter, Telegram, Instagram), it is shared once again, mentioning in the caption about the correction of the existing error. Often a notice in the text alone is not enough, and if the correction of the error leads to a new verdict, we keep the wrong article with a relevant commentary, and write a separate article introducing the facts on the topic. It is crucial for the Fact Investigation Platform  that its reader receives only verified information, which is free from manipulation.

FIP.am is guided by the fact-checkers code of principles of the International Fact-Checking Network, the most authoritative structure in the field of fact-checking.

  1.  A COMMITMENT TO NONPARTISANSHIP AND FAIRNESS

We fact-check claims using the same standard for every fact check. We do not concentrate our fact-checking on any one side. We follow the same process for every fact check and let the evidence dictate our conclusions. We do not advocate or take policy positions on the issues we fact-check.

  1. A COMMITMENT TO TRANSPARENCY OF SOURCES

We want our readers to be able to verify our findings themselves. We provide all sources in enough detail that readers can replicate our work, except in cases where a source’s personal security could be compromised. In such cases, we provide as much detail as possible.

  1.  A COMMITMENT TO TRANSPARENCY OF FUNDING & ORGANIZATION

We are transparent about our funding sources. If we accept funding from other organizations, we ensure that funders have no influence over the conclusions we reach in our reports. We detail the professional background of all key figures in our organization and explain our organizational structure and legal status. We clearly indicate a way for readers to communicate with us.

  1. A COMMITMENT TO TRANSPARENCY OF METHODOLOGY

We explain the methodology we use to select, research, write, edit, publish and correct our fact checks. We encourage readers to send us claims to fact-check and are transparent on why and how we fact-check.

  1. A COMMITMENT TO OPEN AND HONEST CORRECTIONS

We publish our corrections policy and follow it scrupulously. We correct clearly and transparently in line with our corrections policy, seeking so far as possible to ensure that readers see the corrected version.